Effective Date: April 13, 2026
1. Introduction
VDI (“we,” “our,” or “us”) is committed to protecting your privacy. This policy explains how we collect, use, and protect your information when you use our platform.
By using our services, you agree to this Privacy Policy.
2. Information We Collect
Information you provide:
- Name, email, password
- Phone number, date of birth
- Professional and licensing details
- Course activity (enrollments, progress, results, certificates)
- Payment and billing details (processed securely by third parties)
- Messages, support requests, and feedback
Automatically collected:
- IP address, device, browser
- Usage data (pages visited, time spent, activity)
From third parties:
- Login providers (e.g., Google, LinkedIn)
- Employers (for group enrollments)
- Payment processors
3. How We Use Your Information
We use your data to:
- Create and manage accounts
- Deliver courses and track progress
- Issue certificates and CPD/CEU credits
- Process payments
- Provide support
- Send updates and (if opted in) marketing emails
- Improve our platform and ensure security
4. Sensitive Data
We may process professional licensing and education records. This is done only when necessary, with consent, or to meet legal obligations.
5. Cookies
We use cookies for:
- Essential site functionality
- Preferences and performance
- Analytics and (with consent) marketing
You can manage cookies in your browser settings.
6. Data Sharing
We do not sell your data. We may share it with:
- Service providers (payments, hosting, email, analytics)
- Employers (for group enrollments)
- Regulatory bodies (if required or requested)
- Legal authorities (when required by law)
7. Data Retention
We keep data only as long as necessary, including:
- Account data: during use + limited period after
- Course and certification records: up to 10 years
- Financial records: as required by law
8. Data Security
We use industry-standard safeguards including encryption, access controls, and secure payment processing.
9. Your Rights
You may request to:
- Access your data
- Correct inaccuracies
- Delete your data (where applicable)
- Export your data
- Withdraw consent
10. Children’s Privacy
Our platform is for users 18+. We do not knowingly collect data from minors.
11. International Transfers
Your data may be processed in other countries with appropriate safeguards in place.
12. Professional Education Data
- Course records and certificates are stored for compliance purposes
- No real patient data is used in training materials
- Avoid sharing sensitive information in discussions
13. Third-Party Links
We are not responsible for third-party websites or their privacy practices.
14. Policy Updates
We may update this policy. Continued use of the platform means you accept any changes.
15. Contact
For any privacy-related requests or questions: info@consulting-vdi.com